Too often people reference the differences between the private and public sectors. Yet many have never truly experienced it first hand. What does it really mean? Understanding what it takes to get your foot in the door and how to “talk the talk and walk the walk” of the public sector is a skill that […]
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-Authored by Ed Everett a retired city manager and recipient of the ICMA highest award: Mark E. Keane Award for Career Excellence. He is a Senior Fellow at the Davenport Institute, Pepperdine University. email@example.com Alienation, anger and a lack of trust in local government are making it extremely challenging to manage our cities and […]
A Panel Discussion about Creating a New Mind Set about Navigating Public Perceptions I just read an article in ICMA’s Public Management journal (March 2013) and a particular quote caught my eye, “It’s a tricky time to be a leader (in local government).” Now that is an understatement. The reasons are many. A partial […]
Leveraging the Strategic Planning Process to Gain Clarity and Focus I would like to introduce you to an organization. Things have been rough for this organization, like many others, over the last few years. Each year has resulted in budget cuts, sometimes layoffs, and several haphazard re-organizations. Employees have been disconnected and disgruntled, frustrated with […]
“People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps.” – Mary Kay Ash It’s always a good idea to have a solid strategy for developing and retaining employees. And honestly, there has never been […]
“Conversation is the laboratory and workshop of the student.” – Ralph Waldo Emerson Why is having a challenging conversation so difficult? It feels like there is so much at stake. Our stomach gets tied up in knots. We dread sitting down with the person. We just don’t know how to face saying something someone might […]
Democracy is the only system capable of reflecting the humanist premise of equilibrium or balance. The key to its secret is the involvement of the citizen. – John Ralston Saul It’s a great time to engage a positive outlook on the future of our organizations. Although the economy still has its ups and downs, it’s […]
“People often say that motivation doesn’t last. Well, neither does bathing — that’s why we recommend it daily.” Zig Ziglar No matter what’s happening with the economy our clients are always asking about how to motivate employees. The truth is, it takes a lot of work to motivate employees. If it’s not something that comes […]
In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists. – Eric Hoffer One of the toughest things organizations have faced over the last 3-4 years is the roller coaster of change occurring day in and day out. This is not […]