-Authored by Ed Everett a retired city manager and recipient of the ICMA highest award: Mark E. Keane Award for Career Excellence. He is a Senior Fellow at the Davenport [...]Read more MANAGING LOCAL GOVERNMENT IS TOUGHER THAN USUAL – What is a Manager to Do?
“Conversation is the laboratory and workshop of the student.” – Ralph Waldo Emerson Why is having a challenging conversation so difficult? It feels like there is so much [...]Read more Critical Conversations: Utilizing Feedback Opportunities to Enhance Employee Performance
In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists. – Eric Hoffer One of [...]Read more Riding the Tides of Change: Engaging Employees in Charting a New Course