-Authored by Ed Everett a retired city manager and recipient of the ICMA highest award: Mark E. Keane Award for Career Excellence. He is a Senior Fellow at the Davenport [...]Read more MANAGING LOCAL GOVERNMENT IS TOUGHER THAN USUAL – What is a Manager to Do?
“People are definitely a company’s greatest asset. It doesn’t make any difference whether the product is cars or cosmetics. A company is only as good as the people it [...]Read more Using a Talent Development Strategy to Build Bench Strength
“Conversation is the laboratory and workshop of the student.” – Ralph Waldo Emerson Why is having a challenging conversation so difficult? It feels like there is so much [...]Read more Critical Conversations: Utilizing Feedback Opportunities to Enhance Employee Performance
Democracy is the only system capable of reflecting the humanist premise of equilibrium or balance. The key to its secret is the involvement of the citizen. – John [...]Read more Steering by Assessments: Using Employee Feedback to Guide Future Plans