Supervisor Academy
The Supervisor Academy is geared to first- and second-line supervisors and those who lead front-line employees. The sessions focus on the changing role of supervisors and on skill building in the areas of team development, performance management, coaching and influencing, conflict resolution and communication, and managing diversity. The program is interactive, combining lecturettes and best practices models, group discussion, team activities, and critical thinking exercises.
Sample Topics
- Changing Role of Supervisors
- Best Practices of Leadership
- Communication and the Myers Briggs
- Components of High Performance Teams
- Facilitation Skills and Meeting Effectiveness
- Working with Different Generations
- Advanced Coaching and Influencing Others
- Decision-making and Accountability
- Managing Change
- Communication and Conflict Resolution
- Goal Setting
